Privacy Policy

Privacy Policy

Last updated: August 15, 2026

Spervi operates this website and store, encompassing all related tools, features, information, and products, to offer you an exceptional shopping experience (referred to as the "Services"). Spervi is powered by Shopify, allowing us to deliver these Services to you. This Privacy Policy explains our practices regarding the collection, use, and sharing of your personal information whenever you visit our site, make a purchase, use our Services, or communicate with our team. Should any conflict arise between this Privacy Policy and our Terms of Service, this document takes precedence regarding how your personal information is handled.

We ask that you read this Privacy Policy carefully. By accessing or utilizing any part of our Services, you confirm that you have read, understood, and agree to the data collection, usage, and disclosure practices outlined here.

Personal Information We Collect or Process

Whenever we refer to "personal information," we mean data that identifies or can be reasonably connected to a specific individual. This does not include anonymous or de-identified data that cannot be traced back to you. Depending on your location and how you interact with our store, we may gather or process the following types of personal information, as allowed by law:

  • Contact information such as your name, billing and shipping addresses, phone number, and email address.
  • Financial details such as payment card numbers, bank account details, transaction records, and payment confirmations.
  • Account data such as your chosen username, password, security questions, and personal account preferences.
  • Transaction history including items viewed, added to your cart, purchased, exchanged, or returned.
  • Communication records detailing the information you share when contacting our customer support team.
  • Device data such as your IP address, browser type, network connection details, and other unique device identifiers.
  • Usage metrics tracking how you navigate, interact with, and utilize our Services.

Personal Information Sources

We gather personal information from various sources, including:

  • Directly from you: When you register an account, make a purchase, or reach out to us directly;
  • Automatically via our Services: Through cookies, tracking technologies, and device data collected while you browse our website;
  • From our service providers: When we use third-party tools or partners to process data on our behalf;
  • From marketing partners and third parties.

How We Use Your Personal Information

We utilize your personal information for several key purposes, depending on your engagement with our Services:

  • Service Delivery and Improvement: We use your data to fulfill your orders, process payments, manage your account, arrange shipping, handle returns, and send necessary order notifications. We also use this information to personalize your shopping experience, remember your preferences, and continuously improve our website's functionality.
  • Advertising and Promotions: To send promotional emails, text messages, or direct mail, and to display targeted advertisements on our site or other platforms based on your browsing and purchase history.
  • Fraud Prevention and Security: To verify your account, ensure secure transactions, and monitor for fraudulent, malicious, or illegal activity. If you create an account, you remain responsible for securing your login credentials. Please notify us immediately if you suspect unauthorized access.
  • Customer Support: To answer your questions, respond to your feedback, and maintain a positive business relationship.
  • Legal Compliance: To adhere to applicable laws, respond to lawful requests from government or law enforcement agencies, enforce our store policies, and protect our rights during legal proceedings.

How We Disclose Personal Information

Under specific circumstances, we may share your information with trusted third parties for legitimate business reasons:

  • With Shopify, service providers, and vendors who assist us with IT, payment processing, shipping, analytics, and customer service.
  • With marketing partners to deliver targeted advertisements. We leverage Shopify to support personalized advertising based on your interactions across different sites. Our partners handle your data according to their own privacy policies. You may have the right to opt out of targeted advertising depending on your local laws.
  • When you explicitly request or consent to data sharing, such as using social media logins or requesting product delivery.
  • With internal corporate affiliates within our business group.
  • For legal and corporate transitions, such as a merger, bankruptcy, or to comply with search warrants, subpoenas, and to enforce our Terms of Service.

Relationship with Shopify

Our store is hosted by Shopify, which processes your personal information to facilitate and enhance our Services. Data you provide is transmitted to Shopify and may be shared with third parties globally to ensure smooth operations. We also utilize Shopify's enhanced features, which aggregate data from your interactions with our store and others to improve overall security and functionality. For these enhanced features, Shopify acts as the data controller and handles your requests regarding this information. For a deeper understanding of these practices, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may also manage certain privacy settings via the Shopify Privacy Portal.

Third Party Websites and Links

Our website may contain links to external platforms and third-party sites. If you navigate to these external links, please review their respective privacy policies, as we do not control or guarantee the security of unaffiliated websites. Additionally, any information you post in public or semi-public spaces (like social media widgets) may be visible to others. Providing links to third-party sites does not constitute an endorsement of their content or operators.

Children's Data

Our Services are not designed for children, and we do not knowingly collect information from minors under the legal age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion. We do not intentionally sell or share the data of anyone under 16 years of age.

Security and Retention of Your Information

While we strive to protect your data, no security system is completely foolproof. Information transmitted over the internet cannot be guaranteed 100% secure, so we advise against sending sensitive data via unsecure methods.

We retain your personal information only as long as necessary to maintain your account, fulfill our Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Based on your location, you may have specific privacy rights regarding your personal information. These rights are not absolute and may be subject to legal exceptions:

  • Right to Access: Request a copy of the personal data we have on file for you.
  • Right to Deletion: Request that we erase your personal information from our systems.
  • Right to Correction: Request updates to inaccurate or incomplete information.
  • Right to Portability: Request that we transfer your personal data to another party, under certain conditions.
  • Right to Opt-Out: Depending on your region, you may opt out of the "sale" or "sharing" of your data for targeted advertising. If you utilize the Global Privacy Control signal on your browser, we will honor it as an opt-out request for that specific device/browser. Visit https://globalprivacycontrol.org/ to learn more. Other than this, we do not formally recognize standard "Do Not Track" browser signals.
  • Communication Preferences: You can unsubscribe from our marketing emails at any time using the link provided in the message. You will still receive essential transactional emails regarding your orders.

If you are located in the UK or the European Economic Area (EEA), you may have additional rights:

  • Objection and Restriction: Ask us to limit or stop the processing of your data for specific purposes.
  • Withdrawal of Consent: Withdraw your previously given consent for data processing at any time, without affecting the legality of prior processing.

To manage how Shopify merchants utilize ad services with your data, visit https://privacy.shopify.com/en.

Complaints

If you have concerns about our privacy practices, please reach out to us directly using the contact information below. Depending on your jurisdiction, you also have the right to appeal our responses or file a complaint with your local data protection authority.

International Transfers

Your personal data may be transferred, processed, and stored outside of your home country, including in the United States. For transfers out of the UK or EEA, we rely on approved data transfer frameworks, such as the European Commission's Standard Contractual Clauses or their UK equivalents.

Contact

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Email: hello@spervi.com
  • Phone: +1 307-227-4069
  • Address: M SHAHZAIB LLC, 312 W 2nd St, Unit A1184, Casper, WY 82601, United States.